Azurbet Terms and Conditions — The Foundation of Fair & Transparent Gaming

1 Introduction & Eligibility

These Terms & Conditions ("Terms") constitute a legal agreement between the Azurbet platform and its users. It is mandatory to read these Terms in full before using the azurbet.app website, mobile application, or any related services.

Azurbet is an online gaming and betting platform operating under an international license. These terms have been made available in English to ensure users in Bangladesh can easily understand them. For any clarification, the Azurbet support team is always ready to help.

By starting to use this platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any of the terms, please refrain from using the platform.

2 Eligibility Requirements

The following conditions must be met to use Azurbet:

• Age: You must be at least 18 years of age. Use of the platform by minors is strictly prohibited.
• Accurate Information: All information provided at the time of registration must be truthful, accurate, and complete.
• One Account: Each individual may create and operate only one account.
• Legal Eligibility: You must be legally capable of entering into a binding contract.
• Unrestricted: You must not have been previously banned by Azurbet.

3 Account Registration & Verification

To register an account with Azurbet, you must provide accurate details including your name, email address, mobile number, and date of birth. KYC (Know Your Customer) verification must be completed after registration.

As part of KYC verification, you may be required to submit a copy of a government-issued ID and proof of address. Withdrawal functionality may be restricted until verification is complete.

It is your responsibility to keep your account password and login credentials strictly confidential. Sharing login details with others is prohibited. If you suspect any unauthorized access, contact Azurbet support immediately.

4 Deposit & Withdrawal Policy

The following policies apply to all deposits and withdrawals on Azurbet:

• Minimum Deposit: Deposits below the specified minimum amount will not be accepted.
• Withdrawal Timeframe: Withdrawals on verified accounts are typically processed within 30 minutes to 24 hours.
• Same Method: Withdrawals should be made using the same method used for the original deposit.
• Verification: Large withdrawal requests may require additional verification.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

When paying via mobile banking or e-wallets, the terms of the respective service also apply. If any suspicious transactions are detected on an account, Azurbet may temporarily suspend withdrawals pending investigation.

5 Bonus & Promotion Terms

Azurbet offers a variety of bonuses — welcome bonuses, reload bonuses, free spins, and cashback. Each bonus comes with its own terms and conditions that must be read carefully before claiming.

• Wagering: Withdrawing bonus funds typically requires wagering a specified multiple of the bonus amount. This condition varies for each offer.
• Validity: All bonus offers have a fixed validity period. Once expired, the bonus will be automatically cancelled.
• One Bonus at a Time: Generally, only one bonus offer can be active at a time.
• Abuse Prohibited: Using multiple accounts or false information to claim bonuses will result in the bonus being forfeited and the account suspended.

6 Betting Rules

There are key betting rules on Azurbet that all users must follow:

• Once a bet is confirmed, it cannot be changed or cancelled, unless a cash-out option is available.
• If a match or event is cancelled, bets are generally refunded; however, different rules may apply for specific markets.
• If incorrect odds are displayed due to a technical error, Azurbet reserves the right to void the affected bet.
• A maximum bet limit per event applies. This limit varies depending on the market and event.
• Payouts in Sports Betting are determined based on official results.

7 Prohibited Activities

The following activities are strictly prohibited on the Azurbet platform:

• Multiple Accounts: Creating multiple accounts under the same person's name.
• Bonus Abuse: Attempting to claim bonuses using false information or unauthorized methods.
• System Manipulation: Exploiting technical vulnerabilities in the platform.
• Collusion: Colluding with other players to gain an unfair advantage.
• Money Laundering: Any form of money laundering or illegal financial activity.
• False Identity: Operating an account under someone else's name or with false information.
• Automated Betting: Placing bets using bots or automated software.

8 Account Closure & Suspension

Azurbet reserves the right to close or suspend an account under the following circumstances:

• Violation of terms or engagement in suspicious activity.
• Failure to complete KYC verification or submission of false information.
• Extended inactivity on the account (inactive account).
• Upon submitting a self-requested account closure.

Users may request account closure at any time through our support team. The same process applies for self-exclusion. Any verified balance will be available for withdrawal before the account is closed.

9 Responsible Gaming

Azurbet is deeply committed to responsible gaming. Gaming is meant for entertainment — not as a source of income. We provide the following tools:

• Ability to set daily, weekly, and monthly deposit limits.
• A temporary break from gaming for a set period (cooling-off period).
• Long-term self-exclusion option.
• Access to gaming time and spending statistics.

If you feel that gaming is having a negative impact on your personal or financial life, please immediately Responsible Gaming Visit the page or contact our support team.

10 Privacy & Data Protection

Azurbet takes the protection of your personal information very seriously. For full details on how we collect, use, and store your data, please refer to our Privacy Policy Available on the page.

In short — your data is never sold to third parties. Information is not shared with any external entity except where required by law. All data is secured with 256-bit SSL encryption.

11 Dispute Resolution

For any dispute or complaint, please contact the Azurbet support team in the first instance. We make every effort to resolve all complaints within 48 hours.

If a dispute cannot be resolved internally, it may be referred to a third-party mediator. For disputes relating to gaming or payments, Azurbet's decision shall be considered final unless a clear technical error is proven.

You are requested to cooperate and provide any necessary information and evidence during the resolution of any dispute.

12 Terms Changes & Updates

Azurbet reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified via their registered email address or through a platform notification.

Continued use of the platform after any changes are made will be considered your automatic acceptance of the updated terms. The date of the latest update will always be displayed at the top of this page.